Appreciative Inquiry (AI) is a widely recognised process for engaging people in organizational development and change management. Based on conversational practice, it is a particular way of asking questions, fostering relationships and increasing an organization's capacity for collaboration and
change. It focuses on building organizations around what works, rather than trying to fix what doesn't, and acknowledges the contribution of individuals in increasing trust and organizational alignment and effectiveness. Appreciative Inquiry for Change Management studies AI in depth, identifying
what makes it work and how to implement it to improve performance within the business. Appreciative Inquiry for Change Management explains the skills, perspectives and approaches needed for successful AI, and demonstrates how a practical conversational approach can be applied to organizational
challenges in times of change. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why the processes are valuable and how to promote, create and generate such conversations in other organizations. Written in
jargon-free language, this second edition now includes chapters on how positive psychology can enhance appreciative practice and appreciative coaching, making it an essential resource for anyone looking to implement AI in their organization.
We hear a lot about the necessity of meeting needs of changing markets by developing people, but we hear less about ways implement change. How can we design effective ways to implement change and maintain and build job satisfaction?
James and Lori Spina illustrate how a strategic system aligns workplace transitions with the organizational vision, mission, and top level strategies to meet the needs of all stakeholders, ensure a steady flow of talent from within, and anticipate abilities and skills for jobs not yet created. They
provide a road map for how to carry this out and propose a cutting-edge leadership style to complement this strategic approach and beat the competition. They demonstrate in detail on how to meet the emerging learning needs of high potential people who are striving to obtain new levels of
responsibility.
This book is crucial reading for executives who make strategic business decisions to ensure the sustainability and growth of their organizations.
The customer problem in the public sector appears when too many processes are in place and staff volumes are too large to adapt to sudden change. As situations evolve and solutions are required, public managers are faced with an overload of information for decision-making, as normal day-to-day
policy is overlooked to accommodate management by crisis. Generally, emergency situations call for effective steps to be taken, constrained by short time frames and a dispersed public workforce.
Managing teams require structure in their response to an evolving crises, which is generally a difficult position to attain when information and resources are limited. Protocol and response plans are only activated in extreme crises, leaving a gap in response when overload has been reached but is
not within the stipulated margins. Recognition at this stage is important if successful outcomes are to be achieved. This book proposes an 8-point model, which it labels the DALI Model, for responding to these situations, to simplify and synthesize decision-making processes.
Change management is a better or smarter approach to initiate a change via behavioral aspects. As it is the power to innovate which is a unique strength for companies, the need for strategies to tackle change management within the firm is evident. This work demonstrates how a firm can learn change
management from political upheavals, thus providing benefits to the entire value chain. Through examples and case studies from such unrest throughout India’s diverse history, Mohapatra and Sadangi combine their academic and industry experience to show the need for business alignment with
change management strategy.
Leading tech companies such as Netflix, Amazon and Uber use data science and machine learning at scale in their core business processes, whereas most traditional companies struggle to expand their machine learning projects beyond a small pilot scope. This book enables organizations to truly embrace
the benefits of digital transformation by anchoring data and AI products at the core of their business. It provides executives with the essential tools and concepts to establish a data and AI portfolio strategy as well as the organizational setup and agile processes that are required to deliver
machine learning products at scale. Key consideration is given to advancing the data architecture and governance, balancing stakeholder needs and breaking organizational silos through new ways of working. Each chapter includes templates, common pitfalls and global case studies covering industries
such as insurance, fashion, consumer goods, finance, manufacturing and automotive. Covering a holistic perspective on strategy, technology, product and company culture, Driving Digital Transformation through Data and AI guides the organizational transformation required to get ahead in the age of AI.
The ability to achieve business goals by incorporating disruptive technologies as driving forces is critical to an organization's survival. This book prepares executives for the challenge of creating a culture of exploration and shaping strategic transformation in times of profound disruption. How
can leaders bridge the gap between business competence and the creation of new wealth?
Understanding that disruption moves society from one level of existence to the next, the author demonstrates that to be future proof, leaders must demonstrate their ability to adapt to changing dynamics with creativity and complex thinking to ensure that they learn and innovate at the same time.
Showing readers how tactical agility in future proofing enables employees at all levels to innovate, and take intelligent risks whilst pursuing a clear strategy, Manu showcases how strategic agility in future proofing enables organizations as a whole to identify new trends and changes in the
business environment, and empowers individuals to adapt dynamically to new realities.
Recognising that companies which respond to disruptions in the early stages of amplification can convert potentially existential threats into transformative opportunities, this book shows us how good leadership, intelligent informed opinion, and rapid action in a time of change can help
organizations not only to predict the future, but create it.
Most of us have experienced
change being ‘done’ to us – badly. It really doesn’t have to be that way!
This book is for managers who
have tried to deliver business change but felt frustrated and disempowered by
the experience. It is for people who want to stand up and make a difference igniting
and inspiring successful change but don’t know where to start. This book is a complete
toolkit for aspiring Change Superheroes!Lucinda Carney C.Psychol uses
her decades of business experience to: · explain the repeated, human causes of failed change· uncover the secrets to delivering sustainable change· provide prospective Change Superheroes with the
confidence to deliver their own successful business change· share case studies; downloadable tools and real-life
examples of successful change.Let’s change the way we do
Change!
In a global age of disruption, future organisational change is not avoidable. Organisational effects will be immediate and transformational across companies, and due consideration and preparation ahead of these changes may be paramount for the survival of organisations and their leaders of
tomorrow.
Leading and Managing Change in the Age of Disruption and Artificial Intelligence modernises the topics of management, leadership, and organisational change to inform those leading and managing organisations into the future. The book covers modern disruptions ranging from Trump and other
geo-political changes, to Brexit, new currencies, trade wars, and even knowledge mobility. It also considers the broad scope of potential impacts posed by artificial intelligence.
With insights and strategies that the modern manager of the future can implement in their daily work, this book provides critical thinking that will future proof organisations with practical models. It will interest and inform managers and leaders across small and large organisations and will also
prove useful and thought-provoking to those studying in business related disciplines such as management, leadership, and organisational change.
This definitive, bestselling text in the field of change management provides comprehensive guidance of everything needed to successfully navigate times of change. Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike.
Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to adapt to tough market conditions and succeed by changing their strategies,
structures, mindsets, leadership behaviours and expectations of staff and managers.
This completely revised and updated fifth edition contains new chapters on digital transformation and becoming a sustainable business, new material on resilience, well-being and effective leadership, and new examples from organizations including Google, Burberry and Volvo.
Supported by "food for thought" and "stop and think" features to aid critical thinking and understanding, as well as checklists, tips and helpful summaries, Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. New and
updated accompanying online resources include international case study question packs for lecturers and lecture slides with reflective questions.
Table of contents
Chapter - 00: Introduction;
Section - ONE: The underpinning theory;
Chapter - 01: Individual change;
Chapter - 02: Team change;
Chapter - 03: Organizational change;
Chapter - 04: Leading change;
Chapter - 05: The change agent;
Section - TWO: The applications;
Chapter - 06: Restructuring;
Chapter - 07: Mergers and acquisitions;
Chapter - 08: Culture and change;
Chapter - 09: Digital transformation;
Chapter - 10: Becoming a sustainable business;
Section - THREE: Emerging inquiries;
Chapter - 11: Complex change;
Chapter - 12: Leading change in uncertain times;
Chapter - 13: Project- and programme-led change;
Chapter - 14: Conclusion;
Chapter - 15: References and further reading;
Chapter - 16: Index
About the authors
Esther Cameron is a freelance change adviser and coach who supports senior leaders and their teams and organizations through change. Her recent clients include Shell, Tata Steel, Canaccord Genuity and several British government departments.
Mike Green is the Managing Director of Transitional Space, a consultancy firm that specializes in change management, leadership development and individual and team coaching. He is a Visiting Executive Fellow at Henley Business School and also delivers accredited programmes in change management to
senior managers and change agents in the UK, Africa and the Middle East.
Change in organizations is all about people: it is people who plan, prepare for and implement change, and who are affected by it in the daily course of their work. Yet there is a tendency to focus on quantifiable and often more easily solved technical aspects of implementing organizational change
programmes, and ignore the complex ways that these will impact individuals. Providing an evidence-based analysis of change in organizations, Managing and Leading People Through Organizational Change is written for practitioners responsible for change programmes and postgraduate students of
organizational change. This updated edition demonstrates the importance of understanding the effects of change on individuals and engaging them collaboratively through the transformation journey. Featuring new material on individual wellbeing and the impact of technological advances on the
workplace, this book sets out frameworks, practical approaches and recommendations for communicating with and leading individuals, teams and organizations through change. Full of exercises, interviews and case studies from across the globe, this book is an essential resource for leaders and students
enabling them to achieve sustainable benefits of change at work.