Assessment models and methods are taught in business schools, routinely published, conducted at all organizational levels and widely understood. Yet as organizations transform from an industrial to knowledge-based economy, assessments are rarely adapted to the new environment. Simply applying
existing assessment models and methods to knowledge does not address the challenge. Knowledge assets, knowledge transactions and knowledge capabilities have unique properties and behaviors that may render traditional methods as unreliable or invalid.
Expert authors Dean Testa, Johel Brown-Grant and Denise Bedford draw from their practical and theoretical experience in designing assessments for knowledge organizations, from observing successes and failures in a variety of organizations. Synthesizing their experience, their discussions here help
knowledge management professionals gain a deeper understanding of maturity models and determine how best to create an assessment strategy for their organization.
Offering an enhanced understanding of how to engage organisations in assessments, describing maturity factors and offering tools to communicate the results of these maturity assessments, this is an unmissable book for knowledge management professionals and researchers.
Denise Bedford, Ira Chalpin, Karen Dietz, Karla Phlypo
£87.50
Book + eBook
The communication of knowledge is a core concept in the field of knowledge management and an essential new role and responsibility of business managers. Knowledge capital is the primary source of wealth and the key source of productivity in the knowledge economy. Stockpiling and storing
knowledge diminishes its value. It is only through circulation that our knowledge capital realizes its business value.
Communicating Knowledge addresses essential management practices in the 21st-century knowledge economy. It speaks to the change that every organization is experiencing as they transition from an industrial to a knowledge organization. The COVID-19 pandemic has heightened an awareness
of communications practices in the past year, with communication norms and behaviors being challenged at every level. How we communicate, when we communicate, with whom we communicate, and what we communicate is currently undergoing a global reform. Communication competencies are no longer
desirable qualities in managers - they are essential.
This book is intended for business managers working at all levels, knowledge management practitioners and scholars, communications professionals, practitioners, and consultants.
Juan Cegarra Navarro, Alexeis GarciaPerez, Susan Wakabayashi, Denise Bedford, Margo Thomas
£53.74
Book + eBook
Failed knowledge management projects have one element in common: they fail to focus on the organization's core business functions and instead choose functions that are easy or might produce 'low-hanging fruit'. As a result, often even successful knowledge management projects add little value to the
organization as they fail to address the pain points of the heart of the business.
So how can knowledge management professionals position themselves for greatest success? In this practical guide, expert authors Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo Thomas, and Susan Wakabayashi demonstrate how professionals can map knowledge resources to support
business critical capabilities, and increase the impact of knowledge management projects. They also explain how to avoid investing in resources with low value, and how to develop strategies and action plans for different types of resources.
Providing practical guidance for professionals, and including mini-case studies of successes and failures, this is an essential book for any knowledge management professional, researcher or student.
Entrepreneurship as Empowerment focuses on entrepreneurial theory and practice through the lens of knowledge spillovers and entrepreneurial ecosystems, enabling readers to gain a better understanding about emerging trends and developments.
This edited collection widens the traditional field of entrepreneurship by discussing the way in which ecosystems facilitate the flow of knowledge, thereby creating new business opportunities globally. The current state of research on knowledge spillovers and entrepreneurial ecosystems is analysed
with a view to highlighting research gaps that need further attention. Entrepreneurship as empowerment examines cultural and societal expectations and contextualises entrepreneurship across places and industries.
Aimed at both academics and practitioners of entrepreneurship, Ratten uses expectancy theory to understand entrepreneurship and contributes to the burgeoning body of literature from a knowledge management and practice standpoint. Entrepreneurship as empowerment provides a unique approach to
understand the cultural and social expectations that are tied into being an entrepreneur today.
With the establishment of the innovation economy, the Fourth Industrial Revolution is becoming a reality. As this occurs, new forms of leadership arise, generated by the interaction between leadership functions and neurology.
From political leadership to organizational structure, these industrial changes will cause ripples throughout our society. It is important to get ahead of these changes, adapting to the new forms of leadership necessary, before these ripples become tidal waves. In order to do so, expert author
Jon-Arild Johannessen turns to the processes that are a key part of the innovation economy, examining how value creation is changing in the new Industrial Revolution.
In this innovative book, Johannessen asks the question: what are the key value creation processes in the innovation economy? And how do these processes affect the logic of industry and industrial societies?
Over the past century, intelligence has evolved as a practice in several distinct domains. In each domain, it is a unique set of tactics grown out of day to day practices. Its practice has been limited to functional units in large, well-funded enterprises. However, in the knowledge economy, every
organization must behave intelligently. The relationship between knowledge and intelligence is a logical one, but it is not one that has been highlighted in either knowledge management or intelligence analysis.
Organizational Intelligence and Knowledge Analytics expands the traditional intelligence life cycle to a new framework - Design-Analyze-Automate-Accelerate - and clearly lays out the alignments between knowledge capital and intelligence strategies. Explaining what it means to build intelligence
capacity across the organization, this book also includes a toolkit of references to analytical methods.
This book is intended for business managers, intelligence professionals, data scientists, competitive and strategic intelligence professionals, and researchers in change management.
In today's digital world, and particularly in technology firms operating in emerging markets, innovation is key to establishing a sustainable competitive advantage. Unfortunately, the received management wisdom from the industrial period is unable to provide guidance on how to drive that innovation.
How can this be remedied in order to ensure that they remain competitive?
Here Mert Gürlek provides a new paradigm for the digital age, one that emphasizes the importance of building a knowledge-centered organizational culture and of implementing knowledge-oriented management practices. Using a novel combination of knowledge-management and human resource management
(HRM) literatures, he outlines the sorts of knowledge-oriented HRM practices that lead to technological innovation. Testing his model on the technology firms operating in the Turkish Technology Development Zone, he shows how to knowledge-management and HRM can be integrated in order to drive
innovation in any of the world's rapidly growing technology development zones.
Tech Development Through HRM is essential reading for researchers and students's of HRM and organisational studies, as well as for executives, managers, and HRM practitioners, themselves.
WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print CategoryThe way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by
step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO
30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people,
processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to
making a sustainable change in the knowledge management culture.
The Psychology of Work integrates psychological theory with personal narrative from global industry leaders, as well as those entering the workforce, to offer tangible insights into the real world of work. It is ideal for students, professionals and anyone with an interest in how successful
organizations operate. It charts the development of the field of organizational psychology and provides the key theoretical frameworks.
Crucially, it explores how these can be utilized to enhance organizational culture, and why this is so relevant and important in the modern workplace.Through the inclusion of interviews with students, The Psychology of Work reveals what the future workforce expect of the organizations that they are
going into and encourages students reading the book to reflect on what kind of leaders they would like to be.
The book is also a valuable resource to support professionals and practitioners, highlighting current working practices and the need for change, offering practical guidance on how to bring the 'humane' back into organizational life.