Management & Management Techniques books

As organizations and leadership become more global, there are pressing needs for better developed conceptual models and definitions of what is meant by global leadership; better developed models, processes, and tools for developing global leaders; and a richer base of empirical evidence evaluating various definitions, conceptual models, processes and tools for developing global leaders. This book is divided into three parts: theory, research and practice. The first part begins by looking at how scholars are thinking about global leadership. What are the issues? What is global? What is leadership? Definitional issues, as well as the philosophical problems of universality among cultures, are addressed. The research section introduces several studies of global leadership which demonstrate the challenges of doing research on such a broad topic, as well as providing case studies for specific cultures and contexts. The practice section focuses primarily on the development of global leaders. The key issues here concern defining what we are trying to develop and how to go forth most effectively. The section demonstrates real problems that need to be solved in real time even if the theory and research are lagging.

This series summarizes current thinking in the field of comparative management. The series is intended to make an academic contribution through focused essays, presenting material in a fashion suitable for both scholars and advanced students.

This volume introduces the AICM Distinguished Scholar Award and Research Forum which recognizes individuals who have made outstanding scholarly contributions to the cross-national or cross-cultural study of organizations and management. This volume offers an important article by Professor Harry C. Triandis of the University of Illinois who was the recipient of the 1998 AICM Distinguished Scholar Award, with commentaries by leading researchers in the areas of international organizational behavior and human resource management. Additional articles cover a wide range of management topics with an international focus, including: organizational risk taking, corporate governance, performance appraisal, distributive justice values, strategic human resource management, and expatriate performance. These articles, along with the Research Forum papers, present a rich diversity of theoretical and methodological approaches and represent some of the best thinking in the field.

This tenth volume in the series discusses a variety of topics in the field of advances in international competitive management. The book examines both studies in the Asian context and studies in the cross-national context.

This series summarizes current thinking in the field of comparative management. The series is intended to make an academic contribution through focused essays, presenting material in a fashion suitable for both scholars and advanced students.

Advances in International Management (AIM) is a research annual devoted to advancing the cross-border study of organizations and management practices from a global, regional, or comparative perspective, with emphasis on interdisciplinary inquiry that integrates ideas from multiple academic disciplines.It publishes conceptual and empirical papers that deal with international topics from any area within the management field, including strategy, organization theory and behavior, human resource management, business ethics, entrepreneurship, technology management and others. The organizations studied can be domestic or multinational and the level of analysis can be macro or micro. To be accepted for publication a paper must make a significant contribution to advancing knowledge about international management through some combination of new theoretical insights, managerial application, methodology or data. AIM has a particular interest in publishing the following types of manuscripts: Comprehensive, state-of-the-art literature reviews that integrate diverse research streams and identify promising directions for future investigations  Analytical essays that offer new conceptual models or theoretical perspectives and use these frameworks as a foundation for developing research propositions  Empirical articles that report results from exploratory or hypothesis-testing studies based on quantitative and/or qualitative methodologies Methodological papers that refine existing methodologies or develop new ones for investigating particular issues or topics central to international management research.

This title is part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed in this title include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.

This interdisciplinary series focuses on new, fresh ideas in services marketing and management and is committed to encouraging scholars new to the area of services to pursue innovative and interdisciplinary services-related research. Also encouraged is work that crosses the boundaries between academic research and business practice. Leading scholars will delve into services issues such as service quality, internal marketing, service design, human resources in services, services operations, etc. Included are directions for future research and managerial implications. An added feature is a services in action section addressing in depth some aspect of a service organizations practice which is on the cutting edge. Leading service firms will share how they have innovatively applied services principles in business practice.

This series is dedicated to topics such as service quality, internal marketing, service design, human resources practices and service systems, using theoretical research and the results of empirical studies. This volume concentrates on the effect on information technology on services performance, service quality, new service development, brand loyalty, and fair service. It also covers the relational aspects of services management such as the customer contact, customer-supplier relationships, and the social aspect of customer service loyalty.

Part of a series which offers an interdisciplinary approach to the latest research and practice in services, this volume discusses a variety of topics in the field.