Occupational & Industrial Psychology books

The advice is sound; the client seems eager; and then… nothing happens! Too often, this is the experience that financial professionals encounter in their daily work. When good recommendations go unimplemented, clients’ well-being is compromised, opportunities are lost, and the professional relationship grows strained. Advice that Sticks takes aim at the problem of financial non-adherence. Written by a neuropsychologist and financial change expert, this book examines the five main factors that determine whether a client will follow through with financial advice. Individual client psychology plays a role in non-adherence; so, too, do sociocultural and environmental factors, general advice characteristics, and specific challenges pertaining to the emotionally loaded domain of money. Perhaps most surprising, however, is the extent to which advice-givers themselves can foil implementation. A great deal of non-adherence is due to preventable mistakes made by financial professionals and their teams.The author integrates her extensive clinical and consulting experience with research findings from the fields of positive psychology, behavioural economics, neuroscience, and medicine. What emerges is a thoughtful, funny, but above all practical guide for anyone who makes a living providing financial advice. It will become an indispensable handbook for people working with clients across the wealth spectrum.

Affective phenomena permeate group life. When individuals work together in groups, feelings of pride, fear, hope, anger, and anxiety constantly emerge and have a profound influence on group member behavior. The experience and expression of moods and emotions shape whether group members form close bonds with one another, how they negotiate roles and status differences, resolve their conflicts, make decisions, and ultimately whether they accomplish their collective goals. After a long history of focusing on cognitive and behavioral processes, group researchers are beginning to take more seriously the role of affective phenomena. This tenth volume of "Research on Managing Groups and Teams" brings together some of the top researchers studying the interplay of groups and affect. The works presented examine how groups influence individual members emotional experiences; in turn, how a groups success depends on the emotions and emotional capabilities of its members; how moods and emotions mediate the effects of demographic diversity in groups, the emergence of intra-group conflict, and the attachment individuals feel to their groups; and, how emotions foster divisions between groups, organizations, or even societies. This book is of interest to anyone seeking to better understand group dynamics, the social nature of moods and emotions, or the ways in which affective phenomena can be leveraged to increase human performance and productivity. This book series is available electronically at website.

This series publishes papers initially offered in presentations at the yearly meetings of the International Conference on Advances in Management, and then presents attendees at the next annual conference with a published volume of the best efforts of the previous meeting. This is an unprecedented achievement for a professional association of any size and is of considerable value to the ICAM participants. This fifth volume "Current Topics", contains seventeen chapters divided into six sections. The editors contribute Chapters 1 and 17, and the remaining sixteen were selected from seventy-five competitive papers presented at the sixth annual International Conference on Advances in Management held at Baton Rouge, Lousiana, during July 1999. The major architecture for this book is divided into six sections. They are labelled: Organization Theory, Organizational Behaviour, Trust, Morality, and Ethics, Organizational Development and Innovation, International Management, and Concluding Comments.

The rapid advancement of technology has fuelled fast-paced change in business, creating a high-performance culture that requires leaders to be resilient, agile and results-focused. But the increased level of uncertainty and an ever-expanding workload often create stress, overwhelm, fear and polarization, leading to disconnection. The world never stops, and when people get caught in the same trap they risk burning out. In Leading Through Uncertainty, leadership expert Jude Jennison explores the challenges leaders face as human beings in a technological world, the new habits and behaviours they need to adopt to re-connect on a human to human basis, and the leadership qualities they need to lead through uncertainty. This is a call to return to the core of humanity to find the natural human characteristics of communication, connection, compassion and community, drawing on the experience of working with a herd of horses to understand the impact of non-verbal communication on leadership.

Ideas which are comfortable and familiar are not likely to challenge or transform our thinking. As human beings, our need to reduce cognitive dissonance causes us to seek the familiar and reject the unfamiliar, often without careful reflection. Scholars must overcome such natural tendencies in order to look beyond the reaches of well accepted doctrine, exploring less-understood and less-accepted explanations of the way things are, and consider instead the possibilities that alternative futures could hold. Collectively the chapters that make up volume 12 are a statement of the vibrancy and ever changing nature of the field of organizational change and development.

‘Every now and then a book comes along that unlocks and changes the way you see the world in a way that means you want to share it with everyone you care about – this is such a book.’ – Helen Cornwell Lee‘Reading this book is like taking a happiness pill, and it’s packed with practicality too. The LIPSTICK Principles is uplifting, inspiring and motivating – a book every woman who wants to reach her potential should read.’ – Helen Dibble‘This book is gold dust, inspiring, moving, real, genuine, and the whole tool kit for happiness in one shot. It feels like your best friend is beside you lovingly guiding you through how to do life, and letting you know you can do this and you are not alone.’ – Wendy LoudonHave you ever wondered if there is a formula for being happy? Would you like to gain control of your life and feel more confident? How can you set about achieving your goals? Amanda Brown’s quest to find answers to these questions has taken her across continents on a personal journey of study and practice as a successful life coach and speaker. Here she shares her knowledge, insights and success stories to help you understand how to utilise your mind to make decisions, savour the moment, be happy and feel excited about the future. By applying the LIPSTICK principles, you will learn to live life from a place of love not fear and say, ‘I’m in.’Packed with simple exercises and practical solutions, this life manual will free you to let go of worry and fear, live in the moment and love your life.

The Psychology of Work integrates psychological theory with personal narrative from global industry leaders, as well as those entering the workforce, to offer tangible insights into the real world of work. It is ideal for students, professionals and anyone with an interest in how successful organizations operate. It charts the development of the field of organizational psychology and provides the key theoretical frameworks. Crucially, it explores how these can be utilized to enhance organizational culture, and why this is so relevant and important in the modern workplace.Through the inclusion of interviews with students, The Psychology of Work reveals what the future workforce expect of the organizations that they are going into and encourages students reading the book to reflect on what kind of leaders they would like to be. The book is also a valuable resource to support professionals and practitioners, highlighting current working practices and the need for change, offering practical guidance on how to bring the 'humane' back into organizational life.

Shortlisted for the Judges’ Choice Award, The Business Book Awards 2017In a world of increasingly digitised interactions it’s more essential than ever for businesses to connect with their customers and staff on a human level.  Trusted gives clear strategies to build and maintain deep professional relationships, authentically. The revolutionary T-spot model explores the five essential areas that must be aligned to create professional trust - mindset, communication, interaction, behaviour and professional image - and reveals where the ‘credibility thief’ is damaging that trust and, ultimately, your profits. Beautifully designed with concepts illustrated visually throughout, Trusted is full of inspirational ideas, top tips and insights drawn from the authors’ work with world-class organisations. It shows leaders how to focus on the skills that impact on the client experience and the company’s ability to deliver outstanding service, resulting in improved profits, employee retention, company growth and competitive advantage.

The theme of this volume, What Have We Learned? Ten Years On, provides a wonderful tour of the ways in which emotions research has advanced the way in which we conceive of work and its possibilities for adding value to life. The volume is presented in eight parts, so that the reader will can how emotions research has advanced our knowledge and understanding of what comprises work, the experiences and resourcefulness of traditional and non-traditional workers, the drivers of consumer behavior, the dynamics of team behavior, the quality of the leader-member relationship, the demands and skills required of In Extremis work contexts, methods to improve noncognitive assessment, and advances in ways to create and maintain Positive Work Environments. The chapters in this volume leave no doubt in the reader's mind that emotions as energizing and motivating mechanisms demand understanding and attention in order to improve performance and societal value from organizational activities, ensure dignity for workers and consumers, and create workplaces where individuals are engaged and flourishing.