If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy – this is the book for you. Active
Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and
deliver in the agile age.This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover:The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable.Practical measures of work and performance
which enable like-for-like comparisons and resource balancing across diverse teams.Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing.Online resources which support your control of the truly agile operation.Neil Bentley and Richard Jeffery have spent
over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.
BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology Category (1st edition)Coding is one of the most in-demand skills in the job market. Whether you're an entrepreneur, a recent graduate or a professional, you can supercharge your career simply by grasping the fundamentals, and Confident Coding
is here to help.This new and improved second edition of the award-winning book gives you a step-by-step learning guide to HTML, CSS, JavaScript, Python, building iPhone and Android apps and debugging. For entrepreneurs, being able to create your own website or app can grant you valuable freedom and
revolutionize your business. For aspiring developers, this book will give you the building blocks to embark on your career path. For working professionals, coding skills can add a valuable edge to your CV. Whatever your professional profile, if you want to master the fundamentals of coding and kick
start your career, Confident Coding is the book for you.About the Confident series...From coding and web design to data, digital content and cyber security, the Confident books are the perfect beginner's resource for enhancing your professional life, whatever your career path.
Once the basic idea of hypertext had spread rapidly throughout the world via the Internet, the reception of hypertexts soon became subject of empirical research among psychologists, cognitive scientists, and educational researchers. As easy to use software for the writing of hypertexts (HTML
editors) is now broadly available, there are no longer any technical obstacles for the use of hypertext production in teaching and learning. This book presents and analyses the learning effects that can be anticipated from the production of hypertexts. It includes laboratory experiments, studies on
the production of hypertexts in the context of educational institutions, and reports on software environments designed for the production of hypertext. It includes theoretical, empirically and developmentally oriented contributions. The first three chapters link up directly with research on
traditional writing while addressing aspects of the interaction between content and rhetoric during hypertext writing. The next three chapters focus on cooperative learning of students in and through the production of hypertexts. The following two chapters look at new technological possibilities,
namely, a software environment for transforming textbooks into personalized hypertexts and the design of hypervideos. The final chapter discusses potential methods for further research.
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