This real-life case study analyses how information supply chains are critical in the running of day to day operations of a bank corporation. It explores how a hasty decision to close a local branch department designed to aid staff on the ground to deal with the head office IT experts was later
reversed. It had caused major communication issues, as well as delays and duplication of administrative work, thus affecting various levels of the information supply chain. A major bank in Eastern Europe, Altberg Bank, recently merged with another big bank in Western Europe, Zollern bank. Banking
has become a very competitive business, nationally and internationally. Bank charges, service offerings and budgets have to take this into account. Employees are expensive, with their salaries, office accommodation and other related costs. Banks do not have expensive machinery, raw materials or
stock inventory, but they do have expensive employees tending to IT systems and equipment. When required to contain costs, or maximizing financial results from a merger, any top management would look closely at what could be pared down. Aimed at students on supply chain and operations management
courses, the case presents cost-benefit analysis, the interdependence of seemingly separate operations and the importance of information management. This case study examines a fast changing fiercely competitive world where management is always under pressure to make decisions to improve financial
performance. Readers are provided with insights into internal supply chains of communication and decision making. Readers are also able to develop an understanding of how and why security is a vital element in the running of IT systems in any financial institution.
Librarianship has always had links with critical theory. As a public service, libraries cannot be separated from the society they exist in, and investigating the aspects of the culture they exist in is an important responsibility for all library and information professionals. In this exciting
exploration of critical librarianship, expert authors from different walks of life investigate a variety of areas of librarianship in regards to critical theory. With chapters on feminist theory, sustainability and social justice, inclusivity, autism, and new motherhood, among others, this volume of
Advances in Librarianship focuses on some of the most relevant issues of the 21st Century. With rigorous scholarship and diverse voices, Critical Librarianship is an unmissable volume of current research for all library and information professionals and researchers.
As knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage. This textbook offers an interdisciplinary approach to knowledge management written specifically for postgraduate students in
business and management schools. Knowledge Management presents classic and advanced concepts, models and frameworks using a clear logical structure, which covers building knowledge competence, the knowledge lifecycle, and integration of knowledge management with business decision making. An overall
framework illustrates links between chapters and ensures readers can gain a body of actionable knowledge rather than learning isolated, uncontextualized topics.Based on cutting-edge research findings and covering the most advanced IT and IS technologies, this book emphasises the need for knowledge
management to span boundaries across organizations, supply chains and partnerships, rather than being limited to individual learning and sharing within businesses. Knowledge Management is international in scope and includes real world case studies and role play scenarios to show how theories are
applied in practice, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking. This indispensable text provides a dynamic picture of the evolution of knowledge management and demonstrates its full potential to enable better
business decisions. Accompanying online resources include PowerPoint slides for lecturers and exercise questions for students.
This book considers how social justice and authentic freedom of speech could be better tackled through hypertextual writing. Unilinear writing produces an artificial understanding of justice, freedom of speech and hermeneutics. In contrast, hypertextual writing promises an optimistic future which
involves less judgment, more empathy and the embracing of difference, so vital in our post-truth culture. The author argues that hypertextual writing is set to have a marked impact on fields like jurisprudence, social sciences and education.
Rethinking Ethics Through Hypertext reconciles traditional theories of ethics by re-framing them through hypertextual techniques, bringing together contrasting and contradictory ethical views. It presents compelling insights for scholars of moral philosophy, social justice, hermeneutics and
While librarianship in general has had to respond to constant revolutionary change, technical services have faced much more immediate challenges, having nearly been completely reimagined in the 21st century. By showcasing the work of technical services, and the ground-breaking changes they have
encountered, this edited collection provides readers with an opportunity to re-assess the opportunities and challenges for library administration, and to understand how libraries should be managed in the future.
Including thirteen chapters from a variety of libraries, this collection examines several aspects of technical services work in the 21st century. The authors offer thoughtful applied theoretical solutions to practical problems encountered by library administrators and managers in four broad
categories: planning and assessment, workflows, data, and acquisitions. Geared at library managers and administrators, readers of this volume may understand new trends in technical services work, how previous structures and workflows fit in and are evolving, and the new ways that in which we might
describe, assess and carry out what we do in libraries.
The Emerald Handbook of ICT in Tourism and Hospitality examines the immense, widespread and ongoing changes that digital technologies are having on the tourism and hospitality industries globally.
An international range of contributors present key research findings, in-depth case studies and discussion of the future implications stemming from technologies changes and developments across a number of core themes effecting these industries, including destination promotion, marketing contexts,
service promotion and smart city involvement.
Chapters explore new developments on a wide range of contemporary issues, including:
• ICT, sustainable development and implications for the tourism industry
• the role of mobile technology for tourism development
• influencer marketing for tourism and hospitality
• online tracking
• factors influencing Generation Y tourism choices
• cross country cases of ICT application in tourism and hospitality.
The Emerald Handbook of ICT in Tourism and Hospitality is aimed primarily at global tourism academics and researchers, however graduate students of tourism and academics will also find this book to be of interest.