Uncertainty, Disruption and Resilience explores how companies implemented various plans of action to respond to the Bangkok floods in 2011. Aimed at students on supply chain management courses, this case study demonstrates how operations management can be more adequately prepared to deal with supply
chain risks and can protect its operations, staff and resources by detailing how process continuity plans can step in and respond to disruptions to supply chain.Uncertainty, Disruption and Resilience illustrates how vulnerable global supply chains can be to catastrophic events, and how this affects
global operations of companies across industries. Readers are also provided with a clear indication of how far reaching poor planned supply chains can be on overall operations and performance.Register for a Kogan Page account at check-out to access and download your PDF after purchasing. You'll also
have an opportunity to sign up when receiving your purchase confirmation email.
Delays Entering a Container Port provides a fascinating comparison of three alternative scenarios which have been proposed for port management companies trying to resolve the bottleneck problem. The author also suggests the most suitable and offers essential guidance of best practice which will help
students and practitioners working or studying in this field. Aimed at students on logistics and operations management courses, Delays Entering a Container Port demonstrates how service speed is a fundamental factor for operations in container terminals. It explains entry gate imports and entry gate
exports and gives step-by-step guidance to a vital simulation technique used to construct a queuing model. The reader is presented with essential questions about useful alternatives for improvement, and with indispensable and innovative solutions which will improve business practices.Register for a
Kogan Page account at check-out to access and download your PDF after purchasing. You'll also have an opportunity to sign up when receiving your purchase confirmation email.
Arvind Upadhyay, Francesco Pomponi, Cline Vadam, Sushil Mohan
£15.00
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This case study is based on a survey conducted among major hotel chains. It looks at how to implement operating agreements and decide on different ways of increasing eco-friendly policies in the hotel industry. It highlights operational problems which arise when there are multiple stakeholders and
looks at the challenges of developing coordinated and global sustainability.Implementing sustainability measures in the hospitality industry is not an easy task. Energy consumption accounts for between 3 and 6 per cent of hotel operating costs and is responsible for 60 per cent of its CO2 emissions.
This case is for students on hospitality, supply chain, operations management and logistics courses. It analyses factors which influence operating costs, including building characteristics, hotel features, location, and operations. The primary factor is temperature regulation. There are various
measures which can be taken within hotels to reduce energy consumption. The authors examine the efficiency of these measures, which rely on the collaboration of all stakeholders. Readers are provided with valuable information on the theory of energy consumption in hotels and the involvement of
abundant stakeholders with divergent interest and targets is examined. The case study also looks at how operational and communication are the most effective ways hotel chains can promote sustainability.
This case study examines facility layout which concerns both manufacturing and service operations. Facility layout decisions consider how work areas and storage areas are arranged to minimise the costs of movement of people, materials, equipment and information between departments. There are several
approaches to layout problems (activity matrices, string diagrams, flow diagrams, interrelationship diagrams, relationship charts etc.) but all are concerned with how to reduce costs to a minimum. There are different types of layout which a factory or service provider can use to produce a product or
service and the layout chosen will depend upon the volume produced and the variety of products produced. Through worked examples and fully explained solutions, techniques of how to reduce costs by analysing facility layout are demystified. Aimed at students on operations management courses, the case
presents several approaches to layout problems: activity matrices, string diagrams, flow diagrams, interrelationship diagrams, relationship charts). All are concerned with reducing costs to a minimum. The authors illustrate how facility layout decisions determine the arrangement of work areas and
storage areas. This minimises the costs of movement of people, materials, equipment and information between departments. This case study also provides readers with step by step guidance to determining the optimum layout with the Adjacent Department Method.
Pretty Kitchens' Bag Filling Machine investigates how to calculate the cost of quality. Based on a real-life kitchen manufacturing company, it is aimed at students on operations management courses. The authors provide vital information on the types of cost of quality which people have to deal with
from day to day in a manufacturing context. They cover the essential areas of control costs and failure costs. They also includes many worked examples analysing internal costs of quality.The authors investigate essential external costs, such as managing complaints and ensuring customers are
satisfied. Pretty Kitchens' Bag-Filling Machine presents new and innovative ways of reducing the costs of quality and lots of worked examples for anyone tackling these kinds of difficult problems in their study or work.Register for a Kogan Page account at check-out to access and download your PDF
after purchasing. You'll also have an opportunity to sign up when receiving your purchase confirmation email.
The case study clearly explains how process flow diagrams can be used in both manufacturing and services to show how work is carried out. The authors illustrate how process flow diagrams provide a suitably detailed map of the way work is carried out in an organisation and allow value-adding and
non-value adding activities to be identified. Process flow diagrams also reveal how customer and practice have evolved in a particular work area and allow for process improvements to be identified. Process flow diagrams are a convenient tool for process auditing and process improvements. Aimed at
students on operations management courses, the reader is given a narrative explanation of the process and is given the task of logically developing an overall process flow diagram and assessing the process to see if there are opportunities for improvements. As this is a common exercise when involved
in any improvement programme, this case study allows the reader to develop and practice essential skills.In this case study Mike Simpson and Andrea Genovese promote an understanding of how the work flows through "the system" and assess alternative ways of working and create suitable performance
measures. This case study also looks at customer flows and interactions with the service system.
Piyya Muhammad RafiUlShan, Patsy Perry, David B. Grant
£15.00
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The fashion industry has a high environmental impact in terms of its carbon, water and waste footprint, and is therefore facing increased pressure from multiple stakeholders to balance environmental, social and economic needs - the triple bottom line. Managing Sustainability in the Fashion Supply
Chain presents examples of sustainability initiatives used in companies such as M&S and H&M, and looks at the major challenges which are often encountered when trying to incorporate sustainability measures into a company strategy.Aimed at students on manufacturing, retail, supply chain management
and logistics courses, this case study explores sustainable initiatives. Managing Sustainability in the Fashion Supply Chain offers readers insights into how to meet the triple bottom line and become more sustainable. Register for a Kogan Page account at check-out to access and download your PDF
after purchasing. You'll also have an opportunity to sign up when receiving your purchase confirmation email.
The Transportation Problem is a simple freight traffic assignment problem in a many-to-many distribution context. The objective of the problem is to find a minimum cost routing plan for goods from their origins (e.g. their manufacturing plants) to their destinations (e.g. retail points). The
real-life case study is about a third-party transportation firm which has to transfer empty containers from 6 warehouses (located in Birmingham, Leeds, Manchester, Newcastle, Sheffield and York), to 5 destinations (Cardiff, Edinburgh, Felixstowe, Glasgow, Southampton). Mike Simpson and Andrea
Genovese provide readers with a detailed and comprehensive analysis of putting together a transportation plan and work examples of mathematical models. Readers are also presented with a series of tables showing the containers availability at each warehouse location and the situation at each
port.Aimed at students on transport management and logistics courses, the reader is shown how to work out a transportation plan that will minimize the total costs by fulfilling all the requirements. The case study guides the reader through the mathematical models and calculations required to reach a
solution. The authors also look at possible constraints and how to tackle them.This case study provides readers with fundamental knowledge about the Least Cost Method.
The demand covering concept captures the influence of the distance on the capability to provide a service to user. It is assumed that demand can be covered by a facility only if the distance between the facility and the place where the user is located with a covering radius. This concept is very
frequently utilised in public services planning. Concepts from Location Science can be used in planning decisions in both public and private sector contexts. Specifically, considerations about demand allocation can provide insightful support to decision-makers. Aimed at students of waste management,
logistics, supply chain and operations management, this case looks at kerbside collection services and neighbourhood recycling points.The case examines elements that constitute a location problem which are represented by: facilities offering a given service; users requiring the service; a location
space, in which facilities can be located and users are situated.It offers readers tangible examples and worked through calculations demonstrating how to use Location Science and plan successfully.The case study looks at the service level the current configuration of the HWRC sites system provide to
local households and provides readers with advice on how to estimate the effects of changes in opening hours on the service provision. Readers are also provided with tables illustrating how to effectively analyse and process the information.
The Maintenance Stores Dilemma explores warehouse operations at Vortex, a manufacturer of hi-tech drilling equipment running out of storage space for its maintenance stores operation. Aimed at students on warehouse management courses, it looks at issues such as increasing requirements for new
equipment, shortage of space and the resulting delays to services to clients. It assesses solutions such as proper warehouse planning and the redesign of space in order to improve logistics performance.The author presents a wide variety of problems and the suggested solutions. The Maintenance Stores
Dilemma helps readers put together a sustainable and flexible warehouse operations plan. Gwynne Richards illustrates problems that can arise when managing a warehouse, based on his own experiences of working with a number of clients over the years. Register for a Kogan Page account at check-out to
access and download your PDF after purchasing. You'll also have an opportunity to sign up when receiving your purchase confirmation email.