How do you develop leadership skills or give a successful presentation? What difference can effective thinking and critical reading make to your performance? How can you get and stay organized to meet deadlines? The first book of its kind to cover all the business skills that students need at
university and at work, The Business Skills Handbook covers all the practical, cognitive, technical and development skills that students need to succeed, from organising life and work to developing good writing and teamwork skills.Mapped to the learning outcomes of the CIPD Level 7 Advanced
Developing Skills for Business Leadership module, and with a focus on experiential learning to get students assessing and developing their skills, The Business Skills Handbook is designed to help students manage themselves more effectively, make justifiable decisions and problem solve more
effectively, lead and influence others, interpret financial information, manage financial resources, demonstrate IT proficiency and demonstrate competence in postgraduate study skills. Online supporting resources include an instructor's manual, lecture slides and figures and tables from the book.
The Coach's Coach combines the vast experience of the author with that of three successful sports people: Mike Brearley, Adrian Moorhouse, and Brendan Venter. Between them they set out the tools and techniques available to coaches with solid, practical, experience-based advice on how and when to use
them. They look at team coaching, executive mentoring, the role of the manager as coach and the tools and techniques that you need to ensure your success. They also advise on what is required from both the coach and coachee to make the process work. Whether you are an experienced coach or just
starting out, a specialist consultant or a coaching manager, this book will help you to become better and to enjoy it more. And ultimately, it will help you to help the people you are coaching to improve their performance and achieve the results they set out to achieve. Structured in clear,
easy-to-navigate chapters that allow you to hone in on material as required, The Coach's Coach provides all the information you need to help you develop and improve your skill set.
Mentoring is a powerful tool in the development of talent within any organization. Experienced colleagues develop the skills, capabilities and confidence of more junior staff, who will go on to contribute to, and drive the success of, the organization. The Complete Guide to Mentoring is your
step-by-step guide to implementing a successful mentoring programme in your organization. Packed with high-profile interviews, case studies and questionnaires, it includes a wealth of practical advice on every aspect of the design, fulfilment and assessment of a mentoring scheme. Learn how to set
up an effective mentoring programme, develop the knowledge and skills you and your team need to run a programme, assess the time and cost implications and evaluate the impact of your programme.The Complete Guide to Mentoring is the essential toolkit for anyone who wants to create and run mentoring
programmes, whether for a large or small organization, with confidence and success.
The Experiential Learning Toolkit presents a diverse range of practical exercises based on the theory of experiential learning, which is concerned with learning through direct experience to create more effective, engaging and embedded learning. Author Colin Beard has compiled more than thirty
internationally tried and tested learning 'experiences', which cover corporate training, individual and organizational development and education. Each experiential activity includes the essential practical information required to deliver the exercise. As well as design tips and further reading there
are clear titles for each activity that highlight the underpinning core theoretical concepts. The Experiential Learning Toolkit includes a wide range of training needs and topics including: effective customer service training and telephone skills; outdoor learning, including service learning;
negotiating and assertiveness skills; strategic and higher level thinking; effective presentation skills; developing innovative and creative minds. Trainers will find this an invaluable resource, with fresh approaches that will engage and inspire learners. The Experiential Learning Toolkit is a
companion text to the internationally best-selling Experiential Learning by Colin Beard and John Wilson (also published by Kogan Page).
The skills needed in today's business world are not the same as they were in the past. Therefore, upskilling, reskilling and developing staff has never been more important. However, classroom training isn't the best way to achieve this with employees forgetting more than 70% of what they've been
taught within just one day. Learning outside the workplace is social, digital and immediate and companies need to embrace this to achieve the productivity, performance and revenue benefits that come from effective learning. The Learning and Development Handbook is a practical guide for L&D
professionals wanting to move away from traditional classroom teaching but not sure where to start. Full of practical tips and advice, this is urgent reading for anyone in the learning profession.The Learning and Development Handbook includes advice on how to embed social and digital learning, make
the most of blended learning, adopt brain-friendly learning and design more effective learning content for improved employee engagement and performance. This book also provides guidance on how to identify learning needs in an organization, gather evidence to engage stakeholders and align L&D
strategy with overall business strategy. There is also expert guidance on how to evaluate and measure the effectiveness of learning, where to find the data needed to support learning activity. Written by an L&D practitioner, for L&D practitioners, this book is packed full of tips, hints, tools and
models that can be used to improve both employee and overall business performance in the immediate, middle-term and long-term future.
Knowledge management expert Jon-Arild Johannessen presents a comprehensive exploration of tacit knowledge based on the research problem: How can tacit knowledge be used to improve organizational performance in practice?
To explore this problem, 50 short cases are presented and discussed to analyze and reflect on what tacit knowledge is, how it is developed, transferred and integrated, to improve performance. Tacit knowledge is hard to codify and specify, yet these short cases will demystify how tacit
knowledge works in organizations and the benefits of it in relation to improving productivity and processes.
The emphasis on short, easy to connect with cases in The Philosophy of Tacit Knowledge allows readers to develop their own models and policy strategies towards improving their own practice.
FINALIST: Business Book Awards 2020 - HR & Management Category In a world of work where recruiters are constantly hearing that their role is at risk from AI, robotics and chatbots, it has never been more important to effectively attract and recruit the right people. Leveraging the power of social
media and digital sourcing strategies is only part of the solution, and simply posting a job or sending a LinkedIn InMail is no longer enough. The Robot-Proof Recruiter shows you how to use the tools that reveal information that can be used to grab a potential candidate's attention among the
overwhelming volume of material online. Full of expert guidance and practical tips, this book explains what works, what doesn't, and how you can stand out and recruit effectively in a world of technology overload.The Robot-Proof Recruiter will enable you to become the recruiter that candidates trust
and the one they want to talk to. It contains essential guidance on overcoming obstacles - including how to recruit without an existing online presence, how to work effectively with hiring managers to improve the candidate experience, and how to use technology to support the candidate's journey from
initial outreach, to application, to employee, and through to alumnus. This is an indispensable book for all recruitment professionals and HR practitioners who want to recruit the right people for their organization.
The noise and transparency created by the internet makes it harder to recruit the right people. This second edition will help you become the recruiter that candidates trust and want to talk to. The Robot-Proof Recruiter shows you how to use a human-first approach to hiring that will help you grab
and hold a candidate's attention better than a robot! It contains essential guidance on overcoming obstacles, including how to recruit without an existing online presence, how to work effectively with hiring managers to improve the outreach and candidate experience, and how to use technology to
support the candidate's journey from initial outreach, through to application, successful onboarding, and later to alumnus. The second edition covers the unexpected impact of the COVID-19 pandemic on recruiting, and how using unique human qualities in conjunction with technology can enhance employer
branding and candidate experience. Full of expert guidance, practical tips and updated case studies, this book explains what works, what doesn't and how you can stand out and recruit effectively. The Robot-Proof Recruiter is an indispensable book for all recruitment professionals and HR
practitioners who want to recruit the right people for their organization.
Firmly established as a comprehensive introduction on the topic, this 6th edition provides a wide-ranging outline of the major instructional and training concepts, and their relationship to training in practice. The authors have expanded on information relating to the training environment,
equipment, and strategies, as well as new material on cognitive task analysis (CTA) and a new chapter on individual training and development.Written with the newcomer to the training function in mind, it provides numerous real-life case studies to illustrate the theory. This engaging and practical
book is as valuable to those who want to put their training experience into a coherent context, as it is to managers who need to understand the role that training can play.
This workbook and the accompanying online resources provide a one-stop reference manual to designing and delivering a successful training course.Written in a practical and user-friendly style, The Training Design Manual provides both theory and practical exercises; guiding the reader through the
total design process from start to finish. Theory and concepts are followed by practical application and a blend of text and graphics appeals to a wide range of learning styles. Accompanying online material includes design templates which the reader can use to record ideas as they progress through
the book so that by the end, they will have a complete course design. Online supporting resources include dozens of activities, examples and templates.